Help Center

SHIPPING FAQs

Shipping

How long does shipping usually take?

Do international orders incur customs fees?

My order never arrived! What should I do?

I entered the wrong shipping address? What should I do now?

Tracking

My order has been sent, why don't I see the tracking info?

RETURNS POLICY FAQs

Returns

How long does your return policy last?

My order is damaged! What should I do?

My order was the wrong size! Now what?

Where do I ship the order I'd like to return?

Refunds

How do you handle refunds?

What should I do if my refund is late or missing?

Are sale items eligible for refunds?

Exchanges & Gifts

What is your exchanges policy?

How do you handle gift returns?